Privacy Policy

Dhanush Silks & Sarees

Dhanush Silks & Sarees (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “your”) who access or use our website and services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information in accordance with applicable laws in India, including the Information Technology Act, 2000 and its rules.

1. Information We Collect

1.1 Personal Information

We may collect the following personally identifiable information:

• Full name
• Mobile number
• Email address
• Billing and shipping address
• Order details and transaction information

1.2 Payment Information

We do not store card or UPI details. Payments are processed through secure third-party payment gateways that comply with applicable security standards.

1.3 Technical Information

• IP address
• Browser type and version
• Device information
• Cookies and usage data

2. Purpose of Collection

Your information is collected and used for:

• Processing and delivering orders
• Providing customer support
• Sending order confirmations and updates
• Improving website functionality and user experience
• Preventing fraud and unauthorized access
• Legal and regulatory compliance

3. Data Sharing and Disclosure

We do not sell or rent your personal data. Information may be shared only with:

• Courier and logistics partners for delivery
• Payment gateway providers for transaction processing
• Government or legal authorities when required by law

4. Data Security

We implement reasonable security practices to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

5. Cookies

Cookies are used to enhance user experience, track usage patterns, and improve services. You may disable cookies through your browser settings, though some features may not function optimally.

6. User Rights

You may request access, correction, or deletion of your personal data by contacting us using the details below.

7. Contact Information

Email: support@dhanushsilks.com